MEMBERSHIP AND ACCESS
BuyBuddy is a paid, members-only platform that provides subscribers access to Buy One Get One (BOGO) offers from participating partner merchants.
Access to offers is granted only to active subscribers with a valid and paid subscription.
Voucher Usage
Each subscriber is entitled to a limited number of vouchers per partner per month:Maximum of three (3) vouchers per merchant per month
Vouchers are non-transferable and may only be used by the registered subscriber
Unused vouchers do not roll over to the next month
Redemption Rules
To maintain fairness and sustainability of the platform:Each subscriber may redeem a maximum of one (1) voucher per visit.
Each subscription includes three (3) vouchers per merchant per month.
For group visits, additional redemptions may be allowed only if there are other active BuyBuddy subscribers present, each redeeming their own voucher, and subject to the restaurant’s discretion, up to the following limits:
1 voucher for groups of up to 3 persons
2 vouchers for groups of up to 5 persons
3 vouchers for groups of 7 persons and above
Splitting bills does not guarantee additional redemptions.
No Stacking Policy for BuyBuddy vouchers
Vouchers and offers cannot be combined with other promotions, discounts, our vouchers. BuyBuddy reserves the right to decline or revoke voucher use in case of abuse or misuse.
MERCHANT TERMS
Each partner merchant may have specific terms and conditions, including:
Valid days and times of redemption
Eligible items or menu categories
Blackout dates (e.g., holidays, peak periods)
Subscribers are responsible for reviewing and complying with each merchant’s terms prior to redemption.
SUBSCRPTION AND BILLING
Subscription fees are billed on a recurring basis (monthly, quarterly, or annually depending on plan)
Subscription will automatically renew unless canceled prior to the next billing cycle
All payments are non-refundable, except where required by law
CANCELLATION, REFUNDS, AND BILLING DISPUTES
Subscribers may cancel their subscription at any time through their account settings
Cancellation will take effect at the end of the current billing period
All payments made are strictly non-refundable. This applies to monthly, quarterly, and annual subscription plans
For annual plans, cancellation will not result in any refund (full or partial), and access will remain active until the end of the paid one (1) year period
No refunds, credits, or extensions will be provided for:
Unused vouchers
Partial use of the subscription period
Failure to use the service
BILLING DISPUTES AND CHARGEBACKS:
· By subscribing, you agree not to initiate chargebacks or payment disputes for valid and authorized transactions
In the event of a chargeback or dispute:
BuyBuddy reserves the right to suspend or terminate your account
All active vouchers and access may be revoked.
BuyBuddy reserves the right to recover any outstanding amounts and associated costs
If you believe a billing error has occurred, you agree to contact BuyBuddy first for resolution
ACCOUNT RESPONSIBILITY
Subscribers are responsible for:
Maintaining the confidentiality of their account
Ensuring vouchers are used only by them
Any activity under their account
BuyBuddy reserves the right to suspend or terminate accounts involved in fraudulent or abusive activity.
PLATFORM LIMITATIONS
BuyBuddy acts as a platform connecting subscribers and partner merchants:
BuyBuddy is not responsible for the quality of food, service, or experience provided by merchants
Dining Experiences, concerns, and disputes must be addressed directly with the merchant
MODIFICATIONS
BuyBuddy reserves the right to:
Modify offers, partner participation, and platform features at any time
Update these Terms and Conditions as necessary
Continued use of the platform constitutes acceptance of any updates.
RIGHT TO TERMINATE OR SUSPEND
BuyBuddy reserves the right to suspend or terminate any account that:
Violates these Terms
Engages in misuse, abuse, or fraudulent behavior
Attempts to exploit platform mechanics
GOVERNING LAW
These Terms shall be governed by the laws of the Republic of the Philippines.
REGULATORY COMPLIANCE
All promotional offers are conducted in compliance with applicable laws and regulations.
Where required, promotions are registered with and approved by the Department of Trade and Industry (DTI).
Details may be available upon request or indicated within the offer.
MERCHANT RESPONSIBILITY AND CUSTOMER CONCERNS
BuyBuddy acts solely as a platform connecting subscribers with partner merchants.
All products, services, pricing, and overall experience are the sole responsibility of the merchant.
Concerns or disputes must be raised directly with the merchant at the time of visit
BuyBuddy does not guarantee the quality or availability of merchant offerings
BuyBuddy shall not be liable for dissatisfaction, damages, or losses arising from merchant service
OFFER AVAILABILITY
All offers are subject to availability and may vary per merchant.
BuyBuddy does not guarantee:
Availability of reservations or walk-in seating
Availability of menu items
Acceptance of vouchers outside merchant terms
Subscribers are encouraged to check directly with the merchant.
PARTNER AND OFFER CHANGES BuyBuddy reserves the right to:
Add, modify, or remove merchants at any time
Change or discontinue offers without prior notice
These changes do not entitle subscribers to refunds or compensation.
MISUSE AND ABUSE OF PLATFORM
The following are strictly prohibited:
Sharing or transferring vouchers
Attempting to bypass redemption limits
Splitting bills to maximize usage
Any fraudulent or abusive behavior
BuyBuddy reserves the right to suspend or terminate accounts, revoke vouchers, and deny access without refund.
LIMITATION OF LIABILITY
To the fullest extent permitted by law, BuyBuddy shall not be liable for indirect or consequential damages arising from:
Use or inability to use the platform
Actions of partner merchants
Any loss or dissatisfaction experienced
Liability shall not exceed the amount paid for the current billing period.
INDEMNITY
You agree to indemnify BuyBuddy and its affiliates from any claims or damages arising from:
Misuse of the platform
Violation of these Terms
Disputes with merchants
FORCE MAJEURE
BuyBuddy shall not be liable for delays or failure due to events beyond its control, including:
Natural disasters
Government restrictions
System outages
Public health emergencies
PLATFORM AVAILABILITY
BuyBuddy does not guarantee uninterrupted access to the platform.
Interruptions may occur due to:
Maintenance
Technical issues
Network disruptions
In such cases:
BuyBuddy shall not be liable for access issues
No refunds or compensation will be provided
Subscribers should ensure access before visiting merchants
MERCHANT STATUS AND COMPLIANCE
Merchants are independent and responsible for compliance with laws.
BuyBuddy is not liable for:
Closure of a merchant
Government or legal actions
Refusal to honor offers
BuyBuddy may remove merchants without notice. No compensation will be provided.
NO GUARANTEE OF MERCHANT CONTINUITY
BuyBuddy does not guarantee that any merchant will remain on the platform.
REDEMPTION DISPUTES
Subscribers should raise concerns directly with the merchant.
BuyBuddy may assist but does not guarantee resolution or compensation.
VERIFICATION OF SUBSCRIBER IDENTITY
BuyBuddy may require identity verification during redemption.
Failure to comply may result in denied redemption or account suspension.
FAIR USE POLICY
Subscriptions are for personal use only.
Commercial use, resale, or abuse is prohibited. Accounts may be terminated for violations.
LOST, SHARED, OR UNAUTHORIZED USE
BuyBuddy is not responsible for unauthorized use of accounts or vouchers.
All activity under an account is deemed authorized.
NO CASH VALUE
Vouchers have no cash value and cannot be exchanged or refunded.
VARIABILITY OF EXPERIENCE
Experiences may vary depending on merchant operations, timing, and availability.
BuyBuddy does not guarantee consistent experiences.